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Reviews and Ratings
Reviews from guests about their experience.
80%
loved their spa retreat and can’t wait to return.
8.0/10
Great
Rooms
6.2
Location
9.4
Service
7.0
Dining
6.0
Guest reviews
8.0/10
based on 5 reviews
7.5
7.5/10 based on 629 reviews
Jeremy
United Kingdom,
February
2025
7.4/10
My stay at Sarnic Premier Hotel was enjoyable overall, thanks to its fantastic location near major attractions like the Blue Mosque and Hagia Sophia. The staff were incredibly friendly and attentive, which made my experience even better. However, I found the breakfast options somewhat limited compared to other hotels I've visited, and the dinner portions could have been more generous. Despite these minor drawbacks, I appreciated the quality of service and the hotel's ambiance, which made for a pleasant trip in Istanbul.
Rooms
7.0
The room I stayed in was comfortable and clean, though it felt smaller than I expected for a deluxe option. Soundproofing could be improved, as sounds from adjacent rooms were quite audible.
Service
9.0
The staff were exceptionally warm and helpful throughout my stay, addressing my needs promptly and making me feel welcomed.
Location
10.0
The hotel’s location is a real highlight, just a short walk from major tourist spots and nearby tram services, making it convenient for exploring the city.
Dining
6.0
Breakfast offered a decent variety, but I felt it could have benefitted from more options. Dinner service was attentive, but the portion sizes were less than I hoped for.
Facilities
7.0
The hotel had several nice amenities, though some basic maintenance issues were notable. Access to nearby local dining options was an added convenience.
Margaret
United Kingdom,
January
2025
6.2/10
I had quite a mixed experience at the Sarnic Premier Hotel. The location was fantastic, putting me within walking distance of iconic sites like the Blue Mosque and Hagia Sophia. Moreover, the staff were friendly and helpful, making me feel welcome. However, I encountered significant drawbacks, particularly with dining options and the overall value for the price paid.
Rooms
6.0
The rooms were well-sized and newly renovated, yet I found some amenities lacking in functionality, particularly the shower which had issues during my stay.
Service
7.0
While the staff were attentive and supportive, there were instances where their responsiveness fell short, especially regarding some requests.
Location
10.0
The hotel's location was undoubtedly a highlight, being so close to major attractions made sightseeing incredibly convenient.
Dining
5.0
Unfortunately, the dining experience was a letdown. The breakfast options were minimal compared to expectations, and the rooftop dining needed reservations, limiting access to the lovely views.
Facilities
6.0
The facilities were adequate, but some of the amenities felt outdated, impacting the overall comfort of my stay.
Stuart
United Kingdom,
November
2024
5.4/10
My stay at the Sarnic Premier Hotel in Istanbul was quite the mixed experience. I appreciated the location, which is fantastic for accessing major attractions like the Blue Mosque and Hagia Sophia. However, the overall quality did not meet expectations, particularly with certain room issues and unhelpful staff interactions.
Rooms
6.0
The rooms seemed okay at first, but I encountered issues with the connectivity of the TV and found a large crack in the glass covering a table. Additionally, there was a lack of basic amenities like toilet paper.
Service
5.0
While the restaurant staff, especially Meli, were friendly and attentive, there were significant issues with the reception staff being unhelpful. Their reluctance to assist when I faced room access issues was frustrating.
Location
9.0
The hotel is perfectly situated, just a short walk from major sites, which made sightseeing super convenient. Being near the tram system also helped with further exploration.
Dining
7.0
I enjoyed dining at the rooftop restaurant, especially with the lovely views. However, the brunch options were limited compared to what I had expected, though still adequate.
Facilities
6.0
The available amenities seemed sufficient, although I noticed some cleanliness issues around the hotel. I also had trouble with the room entry system a few times, which was disruptive.
Benjamin
United Kingdom,
November
2024
7.0/10
During my stay at Sarnic Premier Hotel, I enjoyed the really good location. so close to the main attractions like the Blue Mosque. The staff were amiable, but I did encounter some inefficiencies with services. My room was spacious but not as clean as I had hoped, with some dust and unkempt areas. Overall, it was a mixed experience, balancing a fantastic locale with a few shortcomings.
Rooms
5.0
My room was spacious but unfortunately not as clean as I expected. there was dust and hair in the shower area. I appreciated the size, but cleanliness could definitely be improved.
Service
6.0
The staff were friendly and did their best to assist. though I sometimes found them a bit slow or inefficient in their response times. It felt like they were trying, but could use more training.
Location
9.0
The location is absolutely superb. just a short walk to main sights like the Hagia Sophia and Topkapi Palace, making it easy to explore Istanbul’s rich history.
Dining
6.0
Breakfast was okay, with a sufficient variety, but I expected a bit more selection. It was decent enough to start the day, yet not the highlight for me.
Facilities
6.0
The amenities were functional, but nothing too luxurious. I enjoyed access to the rooftop terrace. although seating could be limited during busier times.
Sebastian
United Kingdom,
October
2024
7.2/10
I appreciated the Sarnic Premier Hotel's prime location, being just a short walk from iconic sites like the Blue Mosque and Hagia Sophia. The staff were welcoming and kind, providing excellent service throughout my stay. However, I did find some areas, like the breakfast variety and room details, to be lacking. Overall, it was a comfortable experience, but there is room for improvement in some aspects. 🌟
Rooms
7.0
My room was clean and well-furnished, though I noticed the lack of international TV channels. Additionally, the shower glass door was concerning, which might make future guests wary. I enjoyed restful nights, which enhanced my stay.
Service
8.0
The service from the staff was amazing; they were attentive and made me feel at home. There was a hiccup with transportation arrangements on my departure, which was disappointing, but overall, the staff managed it professionally.
Location
9.0
The hotel's location is fantastic for accessing major tourist attractions quickly. It's also near a tram station, making it convenient to explore Istanbul further.
Dining
6.0
Breakfast was adequate but offered limited choices compared to what I expected from a 4-star hotel. The rooftop dining was a good experience, with lovely views enhancing my meals.
Facilities
7.0
The facilities were functional, though I found the lack of mosquito protection on the windows a bit inconvenient. The Turkish bath was nice, and I appreciated the peaceful garden space for relaxation.
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